The Medical Administrative Assistant Profession
Medical administrative assistants primarily work in doctors offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and
the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.
The Medical Administrative Assistant Program
This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!
This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:
History and background of the medical assisting profession
Interpersonal skills, medical ethics, and basic medical law
Telephone techniques and skills for scheduling appointments
Basics of insurance billing and coding
Medical records management and management of practice finances
Medical Administrative Assistant Detailed Course Information:
An overview of the healthcare industry and expectations for a healthcare professional
Role of the medical administrative assistant
History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
Ethical and legal issues, fraud abuse, and compliance
Office and patient communication techniques, appointment scheduling and general office duties
Technology in the healthcare environment
Basic terminology used in the medical office
Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
HIPAA review and patient bill of rights and confidentiality
Financial and practice management
Health insurance coverage, and billing and coding procedures
Professional fees, billing and collecting procedures, accounting systems and credit arrangements
Medical accounting, financial statements, cost analysis, and budgets for the medical practice
Specimen collection, laboratory safety and federal and state regulations
Assisting with medical emergencies
Course Access Time
Students are given 6 months to complete the program. Extensions are available if needed, fees may apply.
Patricia has a degree in Medical Assisting from The Career College of Northern Nevada, Dental Assisting from the Community College of the Air Force, and is currently working on her B.S. in Criminal Justice Studies from Grand Canyon University in Arizona. She has over 10 years of experience working in doctors offices and has been an Air Force Reservist since 2009. She has worked as an instructor for multiple schools over the last 4 years teaching medical and dental assistant curriculum, as well as OSHA safety requirements and career development.
Students should have or be pursuing a high school diploma or GED.
Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).
Windows 7, XP or Vista
56K modem or higher
Soundcard & Speakers
Firefox, Chrome or Microsoft Internet Explorer
Mac OS User:
Mac OS X or higher (in classic mode)
56K modem or higher
Soundcard & Speakers
iPad iOS 5.1 (or latest)
We recommend setting your screen resolution to 1024 x 768 pixels.
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.
Windows Users: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer
Mac OS Users: Apple Safari, Google Chrome Mozilla Firefox
Students will recieve these textbooks with their program:
Kinns The Administrative Medical Assistant, 7e
Kinns The Administrative Medical Assistant Student Workbook, 7e