: EnglishShort Description
: Managing in the business world is a complex process today, and new managers face challenges every day that they have likely never encountered before. There are a number of managerial factors that are vital in managing and leading, so learners in this course are given a series of video-based scenarios and asked to consider how they would handle the challenges presented for the most optimal results.
Learners will encounter four scenarios:
• Customer Service
• Cost Budgeting
• Cost Cutting
• Vendor Relations
Upon completion, learners are given a summary of what they've learned for quick reference while at work.Instructor Description
: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly to an expert in the field you are studying.Certification
This course does not require any additional purchases of supplementary materials.