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Note: Online registration closes 72 hours prior to the first scheduled class meeting. To enroll within 72 hours, or for a "Closed" section, please call 304-367-4920.
 
Language: EnglishDescription: The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative measures patients’ satisfaction and perspectives on hospital care, and it also provides patients with a transparent viewpoint of their local hospitals. Armed with this information, patients are better equipped choose the healthcare provider they feel will provide the best return on their investment.In response to the HCAHPS survey, as well as the application of the new Patient Protection and Affordable Care Act, Healthcare facilities are reevaluating customer service and implementing new patient service standards and regulations in their facilities. Many hospitals, medical practices and clinics have found that superior service is one of the most effective ways to set themselves apart from competitors and attract and retain patients. Clinical and office staff are in the best position to give any practice a competitive edge but only with the right training, motivation and understanding of the professionalism required for the practice they represent. As such, this course serves to provide participants with insight into the HCAHPS survey as well as the tools and techniques to providing excellent customer service in their field.Instructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Start Date: upon registration

Tuition: $995.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Language: EnglishDescription: The HIPAA Privacy Rule Training for Healthcare Organizations course provides a foundation for all learners for the Health Insurance Portability and Accountability Act (HIPAA). In effect since 2003, the law gave the US Department of Health and Human Services the responsibility of adopting rules to help patients and other Healthcare consumers keep as much of their personal information private as possible. The privacy rules under HIPAA set forth requirements for the use and disclosure of protected health information and also provides certain rights to patients and research subjects pertinent to their protected health information. Maintaining privacy of protected health information is paramount to any healthcare practice, making it imperative for healthcare professionals to complete regular HIPAA privacy training.Primarily, the HIPAA Privacy Rule Training for Healthcare Organizations course defines the primary purpose of the HIPAA privacy rule and introduces its most current information to students, including privacy and security rules. Students will have the opportunity to locate information on the HIPAA and gain a comprehensive understanding of what is considered “personally-identifiable health information,” determine exactly what constitutes a “covered entity” under HIPAA, and gain a thorough understanding of what is required of covered entities in order to protect consumers of Healthcare. As part of this exercise, students are encouraged to consider HIPAA from the perspective of the patient as well as the Covered Entity. In addition, students are introduced to the Health Information Technology for Economic and Clinical Health (HITECH) Act and its impact on electronic medical records. At the end of the course, students will be able to implement safeguards with HIPAA.Instructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Start Date: upon registration

Tuition: $495.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Time-on-Task: 41 hours Courses may be completed in as little as a few short weeks, or up to 6 months. Your success throughout your online course experience will be represented digitally within a badge. The badge will show your employers and professional network your qualifications as well as course materials you mastered. Course DescriptionThis course introduces students to legal and ethical issues related to the health care setting. This course provides students with an overview of the laws and professional requirements that regulate the delivery of health care, including HIPAA, the Patient's Bill of Rights, and standard of care. Students will also gain an understanding of the ethical and moral issues that health care professionals may encounter. Course Objectives       Analyze issues of law and ethics as related to health care       Determine the similarities and differences between laws, ethics, and moral issues       Assess the importance of confidentiality in the health care setting from both a legal and ethical standpoint       Analyze the impact that local, state, and federal legislation have on practices found in health care       Compare and contrast the roles of various members of the health care team in terms of standard of care You want to be engaged as you learn. We get it.  We also know engagement is important to true retention and learning. For that reason, each course includes:       Online course material       eTextbook       Interactive lesson presentations       Audio-to-go podcasts       Personalized study guides       User-specific pacing charts       Engaging lesson presentations       Interactive “Check Your Understanding” exercises/quizzes       Mobile Friendly Experience: laptops, computers, tablets, etc.

Start Date: upon registration

Tuition: $149.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Time-on-Task: 41 hours Courses may be completed in as little as a few short weeks, or up to 6 months. Your success throughout your online course experience will be represented digitally within a badge. The badge will show your employers and professional network your qualifications as well as course materials you mastered. Course Description This course prepares you to sit for the certification exam. This course is a primer to common medical terminology for individuals new to the health care industry. It provides a survey of medical terminology, symbols and abbreviations, and the application of this new language in the field of health care. Course Objectives       Explain the importance of medical terminology when documenting and communicating patient information       Build medical terminology related to body structures, functions and disorders       Describe the organization and structure of the human body You want to be engaged as you learn. We get it.  We also know engagement is important to true retention and learning. For that reason, each course includes:       Online course material       eTextbook       Interactive lesson presentations       Audio-to-go podcasts       Personalized study guides       User-specific pacing charts       Engaging lesson presentations       Interactive “Check Your Understanding” exercises/quizzes       Mobile Friendly Experience: laptops, computers, tablets, etc.

Start Date: upon registration

Tuition: $149.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Language: EnglishDescription: Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth andthe complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.The Medical Administrative Assistant Program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:• History and background of the medical assisting profession• Interpersonal skills, medical ethics, and basic medical law• Telephone techniques and skills for scheduling appointments• Medical terminology• Basics of insurance billing and coding• Medical records management and management of practice financesMedical Administrative Assistant Detailed Course Information: • An overview of the healthcare industry and expectations for a healthcare professional • Role of the medical administrative assistant • History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties • Ethical and legal issues, fraud abuse, and compliance • Office and patient communication techniques, appointment scheduling and general office duties • Technology in the healthcare environment • Basic terminology used in the medical office • Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record • HIPAA review and patient bill of rights and confidentiality • Financial and practice management • Health insurance coverage, and billing and coding procedures • Professional fees, billing and collecting procedures, accounting systems and credit arrangements • Medical accounting, financial statements, cost analysis, and budgets for the medical practice • Specimen collection, laboratory safety and federal and state regulations • Assisting with medical emergencies • Career developmentInstructor Description: Patrice Arevalo Patricia has a degree in Medical Assisting from The Career College of Northern Nevada, Dental Assisting from the Community College of the Air Force, and is currently working on her B.S. in Criminal Justice Studies from Grand Canyon University in Arizona. She has over 10 years of experience working in doctors’ offices and has been an Air Force Reservist since 2009. She has worked as an instructor for multiple schools over the last 4 years teaching medical and dental assistant curriculum, as well as OSHA safety requirements and career development.Certification: Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).

Start Date: upon registration

Tuition: $3,095.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Language: EnglishDescription: More and more, healthcare providers need to be able to draw on basic skills that underpin their everyday functions on the job. The Medical Math course provides students with the basic math skills they need to be successful on the job in a way that applies mathematical problems to real-world healthcare scenarios. Throughout this course, students will gain an understanding of where basic math functions from fractions and percentages to accurate measurements and algebraic expressions are used throughout the healthcare system. Designed specifically for students looking to enter the healthcare field and/or those looking to brush up on these essential skills, the Medical Math course provides a foundation that is essential to any healthcare professional.Beyond basic mathematical instruction and review, students will be introduced to the three systems of measurement used to calculate dosages administered orally and intravenously. Students will also learn to use critical thinking skills and arithmetic to understand medication orders and use equipment for preparation, administration, and labeling of medications.Instructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Start Date: upon registration

Tuition: $695.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Overview Quickly master the basics of medical terminology and begin speaking and writing terms almost immediately! This course omits time-consuming, nonessential information and helps you build a working medical vocabulary of the most frequently encountered suffixes, prefixes, and word roots. Medical terms are introduced in the context of human anatomy and physiology to help you understand exactly what they mean, and case studies, vignettes, and activities demonstrate how medical terms are used in practice. With all this plus medical animations, word games, and flash cards on the companion website, you'll be amazed at how easily medical terminology becomes part of your vocabulary. After completing this course, you should be able to: Identify and apply basic word structure Identify body systems, body cavities, and planes of the body Define common prefixes Identify diagnostic and procedural suffixes Comprehend medical specialists and case reports Languages English Course Access Time Students are given 6 months to complete the program. Extensions are available if needed, fees may apply. Instructor This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed. Prerequisites/Audience There are no specific prerequisites for this course. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet. The intended audience for this program is individuals that are seeking to enhance their Medical Terminology skills.

Start Date: upon registration

Tuition: $1,795.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Language: EnglishDescription: This program has two modules: •Medical Terminology•Medical TranscriptionQuickly master the basics of medical terminology and begin speaking and writing terms almost immediately! This course omits time-consuming, nonessential information and helps you build a working medical vocabulary of the most frequently encountered suffixes, prefixes, and word roots. Medical terms are introduced in the context of human anatomy and physiology to help you understand exactly what they mean, and case studies, vignettes, and activities demonstrate how medical terms are used in practice. With all this plus medical animations, word games, and flash cards on the companion website, you'll be amazed at how easily medical terminology becomes part of your vocabulary. After completing this course, you should be able to:• Identify and apply basic word structure • Identify body systems, body cavities, and planes of the body• Define common prefixes• Identify diagnostic and procedural suffixes • Comprehend medical specialists and case reportsMedical Transcription is an “In Demand” profession. You can start an exciting new career with our Medical Transcription online training program. Our Medical Transcription course creates a simulation approach to medical transcription that will give you a working knowledge of the medical reports most commonly used in both inpatient and outpatient care settings. You will transcribe 100s of real medical reports. The course is organized by body systems and includes full color anatomy and physiology illustrations. We also provide you will the proper formatting, grammar, and style in accordance with AHDI. Transcription reports include: history and physical examinations; consults; operative, pathology, and radiology reports; SOAP notes; and death and discharge summaries. Your transcription materials and equipment are all included. After completing this course, you should be able to:• Type quickly and effectively• Identify the core elements of medical transcription• Identify the steps to transcribe medical reports• Identify the steps to transcribe HPIP & SOAP Notes• Comprehend the regulations included in HIPAAInstructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.Certification: Upon successful completion of our Medical Transcription course, students will be prepared for an entry-level position doing medical transcription and will be prepared to sit for the AHDI national certification exam to become a Registered Medical Transcriptionist (RMT).

Start Date: upon registration

Tuition: $4,095.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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Language: EnglishDescription: Veterinary Medical Terminology provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice. The software provided with this course makes review of the concepts fun through use of interactive games and audio pronunciation of the terms.At the completion of this course you should be able to:• Comprehend the core elements of veterinary medical terminology• Identify the steps to analyze prefixes and suffixes• Comprehend the function and structure of systems of the body• Identify common anatomical terminology for various animals• Recall terms to describe procedures performed on various systems of the body to treat injury and diseaseInstructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Start Date: upon registration

Tuition: $1,895.00

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Instructor : Online Class Instructor 



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